Privacy Agreement
Data Protection Information
Thank you for your interest in our website and services. For us, data is the basis for excellent service. But our most important asset is the trust of our customers. Protecting customer data and using it only in the way our customers expect us to and as required by applicable law is our top priority. The following data protection information is intended to inform you about the processing of your data when you use our website and your rights regarding this processing.
1. Scope
The protection of personal data is very important to us. With the following information on data protection, we would like to explain to you which of your data we process when using our website and for what purposes. The following information applies to all content on www.vitruta.com and other websites of the provider when linked to this website. This includes, for example, newsletters or competitions that you have registered for.
The responsible provider of this content is SETENAY BENGU UCAR. (hereinafter referred to as "house of Cafuné" "responsible party" or "provider") Firuzağa Mahallesi Bostanbaşı Caddesi No:11 Beyoğlu 34425 Istanbul
The legal basis for Data Protection is GDPR, KVKK, other data protection laws applicable in European Union member states, and other regulations on data protection.
2. Identity of the Data Controller
Your data may be processed by SETENAY BENGU UCAR (House of Cafune). located at Firuzağa Mahallesi Botanbaşi Caddesi No:11 Beyoğlu 34425 Istanbul as the data controller.
3. Definitions
3.1. Personal data
"Personal data" means any information relating to an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier or to a physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
3.2. Processing
"Processing" means any operation or series of operations in connection with personal data that is carried out, with or without the aid of automated procedures, in connection with the collection, recording, organization, structuring, storage, adaptation or alteration, reading, querying, disclosure by transmission, distribution or other provision, alignment or combination, restriction, erasure or destruction.
4. How We Collect Your Data and Legal Reasons
Your data is transferred through different channels to carry out House of Cafuné activities; It is collected based on legal reasons to ensure compliance with the legislation and House of Cafuné policies. Your collected personal data can be processed and transferred within the scope of personal data processing conditions and purposes.
House of Cafuné acts following legal obligations in all personal data processing activities it carries out and takes the necessary security measures to safely host your data and prevent unlawful use of your data.
Your Data; We collect and process data by automatic or non-automatic means, verbally, in writing, or electronically, through the following and other channels that may be added in the future:
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Electronically, through automatic or non-automatic means, through our website www.houseofcafune.com, and other websites that may be established in the future ("Website"), including but not limited to the following pages,
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Paid or free Membership section on the Website (“Membership Section”),
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Contact Form section on the Website (“Contact Form Section”),
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Electronically, automatically, or non-automatically, through cookies ("Cookies") that communicate with your devices on the Website (cookies generally collect anonymous data),
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Correspondence is carried out via our e-mail address hello@houseofcafune.com directed to the Website
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On the product pages of the Website, the "Notify Me When It's In Stock" section, which automatically sends an e-mail to hello@houseofcafune.com in case a product that is out of stock comes back into stock ("Notify Me When It's in Stock")
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Electronically, automatically or non-automatically, from accounts operated on behalf of House of Cafuné through various Social Media channels (Google, YouTube, Facebook, Instagram, WhatsApp, Twitter, Linkedin, Yandex, Pinterest, Snapchat, Twitch, TikTok, Oracle BlueKai, Bip, etc.),
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Through our call centers managed by House of Cafuné,
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Through the entire sales and marketing network established and managed by House of Cafuné,
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Orally, in writing or electronically, through automatic or non-automatic means within the scope of sales and marketing, through our employees operating on behalf of House of Cafuné and working in the sales and marketing network,
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Through other communication methods, including correspondence carried out through our e-mail addresses, short messages (“SMS”) or multi-media messages (“MMS”) sent for other purposes regarding House of Cafuné activities, and all kinds of Communication Tools,
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Orally, in writing or electronically, through automatic or non-automatic means within the scope of sales, marketing, and after-sales services, through all service sales and marketing networks established or operated by third parties that are not owned by House of Cafuné,
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Verbally, in writing or electronically, automatically or non-automatically, through our network of all other after-sales services established or operated by House of Cafuné or by third parties not within House of Cafuné,
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Through third parties such as group companies to which House of Cafuné serves or receives services, business partners, manufacturer companies, or companies from which it supplies services/products.
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Orally or electronically, through automatic or non-automatic means, through your website, social media, or other channels where you make your Personal Data public.
5. Your privacy settings
In the data protection settings, you have the option to save or revoke your consent to the use of individual technologies. Revocation does not lead to the automatic deletion of cookies stored in your browser in the past (revocation has no retroactive effect). You have the option to delete cookies yourself at any time in your browser settings.
6. Cookies and other technologies
In addition to the general information contained in our data protection declaration, we want to make the cookies and technologies we use as transparent as possible, including the recipients, the legal basis, and the purposes of the processing. Below you will find information about cookies in general and which cookies we use and for what purposes.
6.1. General information
Cookies and analysis technologies are used on our website.
Cookies are small text files stored in or by the Internet browser on the user's computer system. When you visit a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again. For this purpose, the information stored in cookies is sent back either to our website ("first-party cookie") or to another website to which the cookie belongs ("third-party cookie").
We analyze our offers to be able to make performance or profitability comparisons of our website. This may include, for example, counting visitors, e.g. tracking awareness of online advertisements placed on the website, partner and affiliate programs, rich media content or special campaigns, measuring areas of the website that are particularly attractive to you, evaluating the origin of online users for local optimization of the services we offer. For this purpose, either a cookie is placed or a mobile identifier (this is a unique number that allows the device to be identified) is used.
6.2. Difference by cookie types
a) Technically necessary cookies and technologies
Some functions of the website, such as privacy settings, shopping lists, and contact forms, cannot be properly displayed or used without the use of cookies.
The use of these cookies is necessary for the provision of our website offer and corresponds to our legitimate interest GDPR Art 6. This lies in being able to offer users the basic website and its functions. The interest prevails because the processing is transparent and is regularly initiated voluntarily through active actions of the users (e.g. use of the shopping list). Since the interest in the provision of basic functions outweighs the user's right to object, the user usually has no opportunity to object to this. However, individual cookies can be deactivated in the settings of the respective browser. In this case, however, the functions of the website may not be fully utilized.
There are also technically necessary cookies, such as reCaptcha, which require consent. The legal basis here is your consent according to GDPR Art 6.
b) Cookies and technologies for range measurement
Access measurement cookies collect information about how our website is used, such as website visits or error messages. These cookies do not store any information that would allow the user to be identified. The information collected is only aggregated and is therefore treated as anonymous. The legal basis for this data processing is your consent, GDPR Art 6. As far as these cookies do not involve any processing of personal data or can be considered necessary, the integration of these cookies is based on our legitimate interest according to GDPR Art. 6.
c) Cookies and technologies for marketing purposes
We use cookies for marketing purposes to target our users with ads that are relevant to their interests. We also use these cookies to limit the likelihood of an ad being shown and to measure the effectiveness of our advertising measures. This information may also be shared with third parties such as advertising networks.
The legal basis for this data processing is your consent, GDPR Art. 6
7.1. Newsletter
If you agree, the provider and other companies in the www.houseofcafune.com network ("House of Cafuné") will inform you at regular intervals by post, e-mail, or by displaying information on their own and third-party channels (e.g. via social media) about product and service offers, recipe and nutrition tips, coupon and voucher campaigns as well as competitions of the provider (hereinafter referred to as "information"). For this purpose, House of Cafuné may evaluate your purchasing and clicking behavior on House of Cafuné websites and in the newsletter.
You can sign up for the Provider's newsletter on the website www.houseofcafune.com. It is also possible to give your consent in the context of the provider's competitions and voucher/coupon campaigns. If you would like to receive information, we need a valid e-mail address from you. Further data (name, title, selected favorite market) is collected on request if provided. Please note that our newsletter service is only intended for persons over the age of 16.
A House of Cafuné customer account is created when registering for the newsletter. In case you cancel your newsletter subscription, the House of Cafuné customer account will be automatically deleted in case no other House of Cafuné service is used. Registration for our newsletter takes place through a process called double opt-in. This means that after registering you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can log in with someone else's email address. Newsletter registrations are recorded to be able to provide proof of registration following legal requirements. This includes the times of registration and confirmation as well as the storage of IP address and registration data by House of Cafuné.
We would like to point out that when we send the newsletter, we evaluate your purchasing and clicking behavior on the House of Cafuné websites and in the newsletter. The emails sent for this evaluation contain so-called tracking pixels, which represent single-pixel image files stored on the servers of our newsletter service provider. For evaluations, we associate the aforementioned data with the tracking pixel and an individual ID. The links received in the newsletter also contain this ID. We use the data obtained in this way to create a user profile to tailor the newsletter to your interests. When you read our newsletters, we record which links you click on and extract your interests. We link this data to the actions you take on the House of Cafune websites.
To be able to provide you with the best possible information, we also reserve the right to compare data between different communication offers in the network with the newsletter database.
The newsletter is sent based on consent following GDPR Article 6. The registration process is recorded based on our legitimate interests according to GDPR Article 6.
You can revoke your consent to the storage of the data and its use for sending the e-mail address and information at any time. Revocation can be done via a link in the newsletter in advertising emails sent to you or by sending a message to the contact details provided.
You can give us the following consent, which we will repeat here for your information only:
I confirm that I have reached 16 years of age and I agree that other companies in the House of Cafuné network may contact me by post, e-mail, or advertisement on their websites.
Third-party channels (e.g. via social media) to inform you at regular intervals about product and service offers, recipe and nutrition tips, voucher and coupon campaigns, and competitions. For this purpose, House of Cafuné may evaluate my purchasing and clicking behavior on House of Cafuné websites and in the newsletter. You may revoke this consent at any time with future effect by using the unsubscribe link in the newsletter, by email, or by post (email address: hello@houseofcafune.com).
7.2. Mail advertising
We may also send you advertisements by post and may use your name, surname, and address for this purpose. You can object to the advertisements at any time. Legal basis GDPR Article 6.
8. Competitions
If you register with us for a competition, we will use your data to process and run the competition. The legal basis for this is Article 6 of GDPR. If you would like to participate in the competition, we will provide you with more information about competitions in the terms and conditions section.
9. Our website for product tracking - https://houseofcafune.com/
Only necessary technology is used when you visit our website https://vitruta.com. This is a load-balancing cookie. We use cookies to evenly distribute work packets resulting from network traffic between different web servers. This optimizes the efficiency, reliability, and capacity of the network.
10. Contact us
When you contact us via email or contact form, we will store the data you provide (your name and email address) to answer your questions and process your concerns. The legal basis in this context is Article 6 GDPR. If we request input via our contact form that is not necessary to contact you, we have always marked this as optional. This information helps us to concretize your request and improve the processing of your request. This information is provided explicitly voluntarily and with your consent, Art. 6 GDPR. If this includes information about contact channels (e.g. e-mail address, telephone number), we may contact you with questions based on our overriding legitimate interest in fully processing your request.
11. Processing time
The Personal Data you have shared with House of Cafuné through the channels mentioned will be processed following especially GDPR, KVKK, and the periods required by other legislation, as long as the above legitimate purposes are not eliminated. We store other data entered via contact forms for as long as we need for the processing of your request, provided that this data is not subject to tax and commercial laws or other statutory retention periods (retention periods of 2-10 years) or We use this data for data protection documentation purposes and for obligations to provide evidence and defend against legal claims. We use your input data (name, address) for advertising by post until you object to the advertisement.
12. Third-country transfers of personal data
Your data will be processed on our behalf on the servers of our hosting provider. We select the services used on our website to ensure the best possible protection of your data. We therefore predominantly use services based in the European Union. In the case of Google, Facebook, and Pinterest services, however, we do not ensure that the data processed by these services does not reach the parent companies in the USA.
12.1 The transfer to third parties will only take place in the following cases:
- it is necessary to assert, exercise, or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data (legal basis Article 6 GDPR),
- that we are legally obliged to disclose in connection with official investigations, court orders, or legal proceedings,
12.2. Transmission of data to processors selected by us
If we disclose, transmit, or otherwise grant access to data to other persons and companies as part of our data processing, this is only based on legal authorization. In some cases, we use other companies as processors. We also reserve the right to transfer your data to the relevant authorities in cases of misuse.
13. Your data subject rights
13.1. Revocation of consent
You have the right to object at any time to personal data processed by Article 6 GDPR, provided that there are grounds for objection arising from your particular situation. However, your data will be further processed if there are compelling legitimate grounds for the continued processing that outweigh your interests, rights, and freedoms, or if the processing serves to assert, exercise or defend legal claims.
Under the GDPR, you have the right to receive information about the personal data we hold about you free of charge upon request (Art. 15 GDPR).
Furthermore, under the KVKK Art.11 and GDPR, you have the right to rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction (Art. 18 GDPR), and transfer (Art. 20 GDPR) of your data.
You also have the right to complain to the data protection supervisory authority responsible for us in justified cases (Art. 77 GDPR).
You can request your rights under the KVKK and GDPR by e-mail or in writing. You can find the contact details of the provider and the responsible person.
THE PERSON RESPONSIBLE FOR THE HOUSE OF CAFUNE ONLINE SHOP
SETENAY BENGU UCAR - HOUSE OF CAFUNE
If you have any questions about data protection or want to exercise your rights under the KVKK and GDPR, simply send a message to our data protection officer. You can use the contact details below:
By post:
Setenay Bengü Uçar - House of Cafune
Firuzaga Mahallesi Bostanbaşı Caddesi No:11 Beyoğlu 34425 Istanbul
Email:hello@houseofcafune.com
For your protection, we reserve the right to request further information necessary to verify your identity and to refuse to process the request if identification is not possible.